Privacy Policy

1.Introduction

Margaux Raynaud, owned and operated by Margaux Raynaud, provides coaching, workshops, and weight loss programmes. We recognise that the information shared with us can be highly personal and sensitive. Protecting your personal data is not only a legal requirement under the EU General Data Protection Regulation (GDPR), but also essential to maintaining trust, safety, and confidentiality within both the 1-1 coaching and the group/workshop environment.

Further details on confidentiality and professional boundaries are outlined in our Terms and Conditions, which are available on our website.

This Privacy Policy explains how Margaux Raynaud collects, uses, stores, and protects personal data in connection with its services. Margaux Raynaud is solely responsible for managing personal data and will never share it with third parties without prior express consent, except where required by law.

This policy may be updated periodically. Any significant changes will be communicated via our website.

2. Legal Grounds for Processing

Personal data is processed only on the lawful bases permitted under the GDPR:

  1. Legal obligation

Certain personal data must be processed to comply with legal, regulatory, or fiscal obligations.

  1. Performance of a contract

Processing is necessary to deliver coaching, workshops, and lifestyle programmes. This includes creating client profiles, monitoring progress, maintaining session notes, and tailoring services to individual or group needs.

  1.  Consent

For any processing not covered above, explicit consent will be obtained. This may include sharing relevant information with healthcare providers, using testimonials or transformation materials, or sending newsletters or promotional content.

Consent may be withdrawn at any time by emailing: info@[yourdomain].com.

Website data collection via cookies is subject to your consent through the cookie banner, which can be managed at any time.

3. Types of Personal Data Collected

Depending on the services provided, we may collect and process the following data:

  • Full name, date of birth, and place of birth
  • Contact details (email address, telephone number)
  • Demographic information (such as location or occupation)
  • Gender and sexuality (where relevant for personalised coaching)
  • Lifestyle and health-related information, including dietary habits, weight history, and weight loss goals
  • Personal development information (values, goals, challenges)
  • Family, relationship, or household context (where relevant)
  • Professional or career-related information

Only data that is necessary for the provision of services is collected.

4. Purpose of Data Collection

Personal data is collected to:

  • Understand your needs and tailor coaching, workshops, or programmes
  • Guide you best in your lifestyle changes 
  • Communicate regarding sessions, programme updates, resources, or administrative matters
  • Monitor progress and maintain professional records
  • Manage financial administration, including invoicing and payments
  • Share updates, resources, or promotional content (subject to consent)

5. Workshops, Group Sessions, and Confidentiality

Workshops and group programmes may involve sharing experiences, challenges, and progress in a group setting. While Margaux Raynaud maintains strict confidentiality regarding all personal data it controls, participants are encouraged to respect the privacy and confidentiality of other group members.

Margaux Raynaud cannot be held responsible for information voluntarily shared by participants with others during group sessions.

6. Before-and-After Photos, Feedback, and Testimonials

Before-and-after photos, written testimonials, or programme feedback may be requested to demonstrate outcomes or improve services.

  • Participation is entirely voluntary
  • Separate, explicit consent is required
  • You may choose whether materials are anonymous or identifiable
  • Consent may be withdrawn at any time

If consent is withdrawn, the material will be removed from future use wherever reasonably possible.

7. Programme Feedback and Evaluations

Feedback, questionnaires, and evaluations collected during or after programmes are used to:

  • Monitor individual or group progress
  • Improve service quality
  • Fulfil professional training, supervision, or accreditation requirements (where applicable)

Data used for these purposes is anonymised wherever possible.

8. Data Storage and Security

All personal data is stored securely, either in encrypted digital systems or, where printed, in locked physical files. Appropriate technical and organisational measures are in place to protect data against unauthorised access, loss, misuse, or alteration.

9. Sharing Personal Data

Personal data is shared only where legally required or with your explicit consent.

Where coaching or workshops are sponsored by an employer or organisation, progress updates or reports are shared only with prior written consent. Any such reports are discussed with you before being disclosed.

10. Your Rights

Under the GDPR, you have the right to access, correct, supplement, or request the deletion of your personal data. Requests must be submitted in writing with proof of identity to:

[Your Business Name]
Attn: Margaux Raynaud
Meentweg 77
3454AR de Meern, NL
Email: info@[yourdomain].com

We will respond to your request within four weeks. Please note that deletion may not be possible if required by law (e.g. tax obligations).

11. Retention Period

Personal data will be retained only as long as necessary for the purposes outlined above. Typically, this is no longer than five years after the last interaction unless otherwise required by law.